Call Center

 

Call centers are quickly becoming the major point of contact for serving customers and generating new revenue in a number of industries. Contact Centers provide a portal to doing just that, with CodeLogic you harness the full potential of Call/Contact Center.

 

With Steam by Code logic, we provide Customer Relationship Management services, to enhance work productivity, time management and monitoring features to keep track of quality and work input during the designated working time.

 

Management Solutions

 

 This element refers primarily to the types of inbound and outbound calls handled by the  center. Inbound calls are either related to a specific need (such as product information or account information) are general in nature.

 

 Outbound calls range from sales/telemarketing functions to ones aimed at customer retention, follow-ups, announcements, confirmations and reminders amongst other functions. CodeLogic gives you control over all the functions.

 

With Steam by Code Logic, an Affiliate Service, we work with our clients to provide a Customer Relations Management Solution, tailored to meet the everyday customer interaction experience. Our experienced agents, work round the clock.

 

 

Info Pack

  Name (e.g.Mr.John Doe)
 
  Email (e.g.john@yahoo.com)
 
  Phone no (e.g.04465096912)
 
  Location (e.g.Country, State, City).